INTERESTED PARTIES

With the purpose to pursue sustainable development and to maintain the rights and benefits of the interested parties, REGAL HOLDING CO., LTD. has established a transparent and effective communication channel, to listen the interested parties’ voices, to understand their expectations of the Company, and to take them as an important reference for our sustainable development.

Spokesperson

Name : Sarah Lin
Position : General Manger
Tel :(02)2501-1225
E-mail : rh@regaljewelrygroup.com

Acting spokesperson

Name : Jim.Li
Position : Branch General Manger
Tel :(02)2501-1225
E-mail : rh@regaljewelrygroup.com

Employees

We provide dynamic communication channels so that the employees can express their opinions, maintaining a harmonious relationship between employers and employees. In terms of continuing education, we organize educational trainings so as to enhance the professional working skills, encouraging the employees to continue learning and pursue self-growth.

Customers

Operating in good faith, we follow the “Code of Ethics”, the “Code Integrity Management” and “Code of Corporate Social Responsibility” in order to implement corporate business integrity. We also provide our customers multiple communication channels so as to respond to the customers’ needs.

Suppliers

Operating in good faith so as to promote sustainable development, we have a strict assessment and selection of our suppliers whom we establish a partnership. This aims to maintain a long-term and stable cooperation.

Investors/Shareholders

Operating in good faith, we follow the “Code of Ethics”, the “Code Integrity Management” and “Code of Corporate Social Responsibility” in order to implement corporate business integrity.
Our Company cares the relationship between the investors, and has investor conference on a regular basis so as to strengthen timeliness and transparency of information disclosure and to guarantee the investors’ rights and benefits.

StakeholdersThe implementation status was reported to the Board of Directors on November 14, 2022.

Stakeholders	Issues of Concern	Communication Channels	Communication Conditions
Employees	Salary and Welfare Business Performance Talent Recruitment and Retention Talent Education	Company Welfare Committee Grievance System Satisfaction Survey on Group Meals and Education Training	Welfare Committee holds every three months Grievances can be directed to top management via mail or email Feedback and evaluation for education training via questionnaire In 2022, employees reported to the Welfare Committee about the hygiene problem of group meals, and the Company's follow-up method is to replace some unqualified vendors
Customers	Innovation Management of Customer Service Customers Privacy	Regular Meetings for Communication and Discussion	Monthly communication meetings for quality control and delivery date
hareholders /Investors	Labor Relations Corporate Governance Sustainability Strategy Ethics and Integrity	Annual Shareholders’ Meeting Financial Statements and Annual Reports Investor's Hotline and Mailbox, with exclusive personnel to reply	Disclosures are made at Shareholders' Meetings, annual reports, and on the Market Observation Post System The Company has set an email address for investors to ask questions and get answers via mail or telephone
Suppliers	Supply Chain Management Compliance with Laws and Regulations	Supplier Meetings and other Business Meetings Project Meetings	Regularly hold meeting to communicate via computer video or telephone
Communities	Regulation Compliance Occupational Health and Safety Human Rights Environment Management Community Engagement and Public Welfare	Exclusive Unit for the Communication between the Company and the Community Residents Sponsor and Participation in Community Events	From January to August 2022, the Company assigned 78 times of people, donated an estimated amount of 203,000 baht to support school education, community support and medical supplies. And also donated nearly 100 units of oil-water isolation tanks to the recovery project of 155-year Phasi Charoen River in this year.