INTERESTED PARTIES

With the purpose to pursue sustainable development and to maintain the rights and benefits of the interested parties, REGAL HOLDING CO., LTD. has established a transparent and effective communication channel, to listen the interested parties’ voices, to understand their expectations of the Company, and to take them as an important reference for our sustainable development.

Spokesperson

Name : Sarah Lin
Position : General Manger
Tel :(02)2501-1225
E-mail : rh@regaljewelrygroup.com

Acting spokesperson

Name : Jim.Li
Position : Branch General Manger
Tel :(02)2501-1225
E-mail : rh@regaljewelrygroup.com

Employees

We provide dynamic communication channels so that the employees can express their opinions, maintaining a harmonious relationship between employers and employees. In terms of continuing education, we organize educational trainings so as to enhance the professional working skills, encouraging the employees to continue learning and pursue self-growth.

Customers

Operating in good faith, we follow the “Code of Ethics”, the “Code Integrity Management” and “Code of Corporate Social Responsibility” in order to implement corporate business integrity. We also provide our customers multiple communication channels so as to respond to the customers’ needs.

Suppliers

Operating in good faith so as to promote sustainable development, we have a strict assessment and selection of our suppliers whom we establish a partnership. This aims to maintain a long-term and stable cooperation.

Investors/Shareholders

Operating in good faith, we follow the “Code of Ethics”, the “Code Integrity Management” and “Code of Corporate Social Responsibility” in order to implement corporate business integrity.
Our Company cares the relationship between the investors, and has investor conference on a regular basis so as to strengthen timeliness and transparency of information disclosure and to guarantee the investors’ rights and benefits.

Stakeholders
The issues of concern to stakeholders, communication channels and communication situations in 2024 was reported to the Board of Directors on November 14, 2024.

Stakeholders Issues of Concern Communication Channels Communication Conditions
Employees
  • Salary and Welfare.
  • Business Performance.
  • Employees Recruitment and Retention.
  • Employeest Education.
  • Company Welfare Committee.
  • Grievance System.
  • Satisfaction Survey on Group Meals and Education Training.
  • Welfare Committee holds every three months.
  • Grievances can be directed to top management via mail or email:
    • In 2024, we received 82 complaint letters. 59 items completed and 9 items in progress.
    • The main topics of complaints - Welfare and Interpersonal relationships.
  • Implementation Status of Educational Training in 2024:
    • Topics included occupational safety and health, on-the-job and advanced training, regulatory compliance, and environmental sustainability.
    • A total of 9,495 participants attended the training, accounting for 27,582 hours of training in total.
    • Feedback and evaluation for education training via questionnaire.
  • We provided scholarships to support outstanding employees in pursuing higher degrees through bilateral program:
    • 1 employee earned a Master's degree in Logistics and Supply Chain Management.
    • 2 employees earned Bachelor's degrees in Industrial Management.
    • 27 employees obtained High Vocational Certificate (bilateral program),with 10 currently enrolled.
    • 3 employees obtained Vocational Certificates (three-year program), with 7 currently enrolled.
Clients
  • Innovation Management of Customer Service.
  • Confidentiality of customer's product designs.
  • Ethicality and traceability of products and materials.
  • Email, conference calls, trade fairs and exhibitions, in-person meetings
  • Daily email communication regarding product developments and bulk orders.
  • Monthly meetings for regular updates and partnership strategies.
hareholders
/Investors
  • Labor Relations.
  • Corporate Governance.
  • Sustainability Strategy.
  • Ethics and Integrity.
  • Annual Shareholders’ Meeting.
  • Financial Statements and Annual Reports.
  • Investor's Hotline and Mailbox, with exclusive personnel to reply.
  • Add online live streaming service for shareholders and investors to watch and participate in the entire Shareholders' Meeting in real time.
  • The Chairman and the General Manager attend the Shareholders' Meetings in person and respond to shareholders' questions on the spot.
  • Disclosures are made at Shareholders' Meetings, annual reports, and on the Market Observation Post System.
  • Information such as Shareholders' Meetings and Annual Reports are disclosed on the Company's website and on the Market Observation Post System (MOPS).
  • The Company has set an email address for investors to ask questions and get answers via mail or telephone.
Suppliers
  • Supply Chain Management.
  • Compliance with Laws and Regulations.
  • Supplier Meetings and other Business Meetings.
  • Project Meetings.
  • Regularly hold meeting to communicate via computer video, LINE or telephone.
  • Irregularly visit Suppliers.
Communities
  • Regulation Compliance.
  • Occupational Health and Safety.
  • Human Rights.
  • Environment Management.
  • Community Engagement and Public Welfare.
  • Exclusive Unit for the Communication between the Company and the Community Residents.
  • Sponsor and Participation in Community Events.

Regal Holdings, much like a tree deeply rooted in the ground, has long been dedicated to supporting underprivileged areas and vulnerable groups while safeguarding the environment and giving back to the community. In 2024, we have mobilized over 100 employees, extending our efforts like tree branches to actively engage in social care and environmental sustainability activities, taking concrete actions to create shared value for society.

1. Educational Support for Rural Areas
In the area of educational support for rural communities, the Chairman, acting as a guiding force, personally led employees to provide loving lunches to schoolchildren in remote areas. Donations of learning equipment such as water dispensers, computers, and desks were made to 11 schools in rural regions of Samut Sakhon, Kanchanaburi, and Nakhon Pathom. This initiative saw the participation of 111 employees, planting seeds of fairness and quality education for disadvantaged students, with hopes that these seeds will grow into strong foundations for their future. Additionally, through scholarships, we aim to establish a solid knowledge base for these children, helping them set sail toward new opportunities in life.

2. Support for the Disadvantaged
Regal Holdings has a long-standing commitment to supporting underprivileged groups and individuals with disabilities. We regularly sponsor the Chinese Taipei Disabled Softball Association, enabling people with disabilities to enjoy the joys of outdoor sports. At the same time, we donate essential living supplies to eldercare homes, bringing together the warmth of our employees like sunlight that brings smiles and comfort to the elderly.

3. Environmentally Friendly Initiatives
In environmental protection, Regal Holdings continued its 2023 initiative of cultivating 16,000 square meters of mangroves. In 2024, we organized multiple cleanup activities at the Mangrove Learning and Resource Development Center in Samut Sakhon, engaging 28 participants in total. Through collecting waste, participants gained insight into how small actions in daily life can impact the environment. This not only promoted green thinking but also inspired everyone to become guardians of the environment.

4. Community Contributions
Regal Holdings also acts as a bridge in actively giving back to the community. Donations of candles, lightbulbs, daily essentials, and offerings were made to temples in Samut Sakhon to support religious ceremonies and the preservation of local religious culture. As a cornerstone of Buddhist culture, temples in Thailand play a significant role, serving not only as centers of faith but also as symbols of cultural cohesion. Additionally, we constructed flood prevention barriers for the community in Ratchaburi, enhancing safety and quality of life for residents. This initiative involved 12 employees, demonstrating our commitment to community responsibility and care. Through these efforts, we aim to create a safer and better living environment for the local residents.

As a company that values social and cultural development, Regal Holdings creates a positive impact on society through various social care and environmental sustainability initiatives, further strengthening our ties with the local community. Looking ahead, we are committed to making more contributions in the realm of corporate social responsibility and leaving a sustainable environment for future generations.